Wednesday, November 02, 2005

Buying Blue or Red?

My friend, Kirstin, told me about a recent shopping experience which I would like to share here.

While on vacation in Florida with her family, Kirstin went shoe shopping at a Liz Claiborne outlet. After looking for a pair of clogs for several weeks without any success in finding a style she liked at a decent price, she finally found a pair at the outlet for the bargain price of $40.

At the checkout counter, the cashier scanned the barcode on the shoebox and the price of the clogs came up $49. "I’m sorry," Kirstin told her, "but the sign said these were $40," so the cashier paged the manager to sort out the situation.

As Kirstin so beautifully put it, "Here comes the manager, bright red clip-on hair and all." I wasn’t sure I heard her correctly, so she clarified it for me. "You know that fake hair-on-a-clip they sell at the mall that makes you ask yourself, 'Who's buying that?' Well, apparently the manager at the Liz Claiborne outlet. That's who."

The following is the conversation that transpired between Kirstin and The Red Menace:

Red: What's the problem here, hon?
K: Well, these are supposed to be $40, but they rang up $49.
Red: Hon, they're $49.
K: Um, but the sign said...
Red: Hon, you gotta read the sign, hon.
K: I did read the sign. It says $40.
Red: Hon, let's see this sign.
[After reviewing the sign]
Red: Hon, the sign says the red and green ones are $40, not the brown ones.
K: But there's no other price listed anywhere for the brown ones!
Red: Hon, the brown ones are $49, hon.
K: You know what? I don't want the shoes!
With that, Kirstin walked out of the store. She really liked and wanted those shoes, but as she put it, "It's the principle." She didn't want to support a store that would employ someone, let alone make that someone a manager, who would be so rude and condescending to customers.

You see, there's power in your wallet. By purchasing goods and services, you are supporting everything and everyone that store supports. Keep this in mind as you check out this site to see who you're supporting with each of your purchases.

In other words, spend your money wisely, hon.

1 Comments:

Blogger Amanda said...

Thanks for the comment, bertsnewmom. I hope your friends who have had the unfortunate and infuriating experiences of dealing with these doctors will consider submitting compaints. Check out the Code of Health and Disability Services Consumers’ Rights at http://www.howtolaw.co.nz/html/ml138.asp

UPDATE: Kirstin has informed me that she has submitted a complaint to the Liz Claiborne company and the outlet. She has not yet received a response.

9:57 AM EST  

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